Tech Support - HRIS

Vensure Employer Services  

(Technology)

 • Milwaukee, WI USA

Job Details

 

Summary

Are you ready to join a team of kick a** HR sidekicks? At EmPower HR, we are looking for dreamers, adventurers, creators, givers and believers to seek career opportunities with us.

Hybrid work schedule

Currently we have openings for Technology Solutions Support Analysts (TSSA) to provide HRIS Administration and act as a liaison between Payroll, Human Resources, Finance and other third-party vendors. TSSA will learn the full client implementation process.

EmPower HR is looking to grow our team with self-motivated, thoughtful, smart and successful colleagues.
What are the benefits of working for EmPower HR?
·       Deliver what matters the most to our clients through authentic connections and relentless accountability
·       Contribute to a collaborative fast-paced team environment focused on excellence at all levels.
·       Be a strong team player with a proactive approach and the ability to take initiative with discretion and judgment.
·       Excellent Benefits and advancement opportunities
·       Competitive PTO packages and paid holidays







Primary Responsibilities for Technology Solutions Support Analyst:

  • Actively supports our culture, our pillars and 1440.
  • Assists Technology Solutions Team with various tasks associated with client setups, client maintenance, reporting and training as needed.
  • Responsible for ensuring system documentation, policies and operating procedures are accurate, current, and complete.
  • Provides support related to the employee/manager self-service portal.
  • Updates and maintains set-up for open enrollment, performance feedback and employee/manager user access.
  • Strives to become an expert on multiple technical platforms. Responds to HRIS “help desk” tickets, trouble-shoots system related errors, updates system set-ups, provides HRIS technical support to internal and external staff.
  • Works towards continual improvement within the team and overall organization.
  • Actively seeks out ways to utilize the Human Resource Systems more efficiently to improve both the employee and client experience.
  • Performs other duties as assigned.
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About Us

With EmPower HR, we’ll take care of the day-to-day responsibilities of being an employer, so you can get to the reason you’re in business

Why Us

At EmPower HR, it begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

Education Level:

Associates Degree or equivalent experience.

Must Haves

  • Curiosity to learn and become an expert on multiple technical platforms
  • Strong communication skills (written, verbal and email)
  • Understands the importance of client confidentiality
  • Detail oriented, multi-tasking with excellent time management

Location

Milwaukee, WI 53202

Compensation Range

$50,000.00 - $55,000.00  Hourly

FULL_TIME

Benefits

  • Healthcare
  • Dental
  • Vision
  • 401(k)
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Days
  • Flexible Spending Accounts (FSAs)
  • Health Savings Accounts (HSAs)
  • Life Insurance
  • Long-term Disability
  • Short-term Disability